Service
When and how often should you replace the exhaust air heat pump?
Has your exhaust air heat pump stopped working or is the fuse blown? Then it...
Read moreHow long does an exhaust air heat pump last?
If you service, clean and check your exhaust air heat pump regularly, you can expect...
Read moreWhen do I need to change the filter in the exhaust air heat pump?
The filter in the exhaust air heat pump needs to be replaced once a year....
Read moreHow do I top up the system pressure?
Behind the front plate at the bottom of the heat pump, there is a metal...
Read moreCan I switch off or lower the fan on the exhaust air heat pump?
Yes, you can do that, but it can affect your indoor climate and the ventilation...
Read moreHow do I change the filter?
Remove the front plate by a slight lift and then pull it towards you, switch...
Read moreWhat do the alarm codes on my heat pump mean?
The code tells you that something has changed and does not necessarily have to be...
Read moreHow do I know when the filter should be checked or replaced?
The heat pump will alarm for filter replacement after a set time interval of 90...
Read moreWhere is the air filter to be cleaned or replaced?
The filter is located behind the front plate at the top right behind a cover...
Read moreI get an alarm on my heat pump, what does it mean and what can I do?
The heat pump indicates a fault in the system, which can be due to many...
Read moreHow often do I need to service my heat pump?
Annual service by an authorized installer is an advantage for optimal operation and function, and...
Read moreDo you have any service for the heat pump? What is included?
No, we do not have our own service organization, service can be ordered via one...
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